Pretoria: 16 – 20 September 2024
Mauritius: 16 – 20 September 2024
Overview
The programme develops key skills and knowledge that enable office professionals to maximise their contribution in the workplace. The course helps the individual to plan and organise efficiently and effectively, develop communication skills, time management competences, problem solving and negotiation skills and etiquette to proactively contribute towards the successful achievement of the organisation’s goals.
The course is preferably suitable for executive secretaries, personnel assistants, secretaries, administrative secretaries and clerks, office personnel interested in the subject area, managers who may want to know about such functions
At the end of this course delegates should:
- Be much more diligent, efficient and effective
- Be more confident and proactive
- Communicate much better (verbal, written and non-verbal)
- Manage time much better
- Plan, organise and manage work (know how to prioritise)
- Be sensitive of diversity (cultural, racial, gender)